Many persons who start using their first hosting account, or switch companies, typically have queries with respect to how given tasks are accomplished or face predicaments when setting up various things like e-mails, site settings, etc. That’s why, many providers have prepared documentation with the most popular questions and problems in order to help their customers obtain info quickly and easily. As a result, the customer support staff members can concentrate on actual problems that certain clients may be experiencing, because the solution for the smaller things will be available on the Internet and customers will be able to solve them without contacting the client care staff. Having detailed documentation is critical, particularly for new clients with no experience whatsoever, as the web hosting service involves tons of functions and lots of individuals can get bewildered about what action to take. A good information repository can both help you do the tasks that you wish and discover how the hosting service works in general.
Extensive Online Documentation in Cloud Website Hosting
Our cloud website hosting packages come with a comprehensive knowledge base where you can find info about all the challenges that you might possibly experience and their resolutions. You can read how to create and manage a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are correct, but you are not able to send email messages, for example. We have made every effort to be as exhaustive as possible and to encompass all the available options in order to help you save time and to give you different solutions for any problem. The knowledge base comprises educational articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, whereas if you’d like to browse through the entire collection of articles, you can go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will allow you to access the thorough online support documentation that we’ve prepared for you. The articles themselves feature generic info on our hosting services, instructional manuals about the separate features that you can make use of, along with troubleshooting guidelines that can help you fix common issues that you could chance upon. The topics that we have covered include virtually everything, from basic things such as how to host a brand new domain name in the account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right side of the page that you are on, while the whole article archive is accessible through the all-inclusive Help section.