Other than having more resources, a reason why you could get your own hosting server and use it instead of a shared Internet hosting plan is the fact you'll be able to install and run a large selection of software. With a shared account, you can use programs, which do not need root access and are not installed server-side, so when you need certain software for your web sites, you cannot set it up on a shared web server. This isn't so with a server of your own in which you could install everything you wish. The downside is that you may not have much experience and managing your own hosting server is more challenging that managing a shared hosting account where the provider handles most things. That's why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you can take advantage of it any time that you experience any difficulties with the administration of your machine.
Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server plans which we offer and you can add it either during the signup or anytime after via your billing CP. It comes with sixty minutes of custom work on your server, so our admins will be able to assist you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed in the event that it does not work, so you'll not have to waste time to find out what is wrong since they can aid you in a very quick and expert way. Since this is a one-time upgrade, you could get it just when you need it and if a given task takes shorter time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is useful in case you cannot do something by yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it provides are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the Linux dedicated servers which we offer at any time that you need it. In the event that you need any custom work from our administrators immediately after your server is set up, you'll be able to order the upgrade during the server signup process, or if you need something to be done later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers one hour of work from our administrators on your hosting server, so if you come across any problems to install a third-party software or some app gives errors and does not work the way it ought to, our specialists can assist you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is ideal in the event that you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.