A 99.9% Server Uptime
Our cloud website hosting system is based on a reliable, top–drawer hardware architecture and a strongly modified Linux distro. So, regardless of what your website is, or how many visitors you have, or even in case there’s a distributed denial–of–service attack, our machines will remain up and your sites will remain accessible online.
All our Linux cloud website hosting plans packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to deliver a topflight web hosting service, you can scarcely rely on the default network configuration in a datacenter. We have set up our very own custom internal network in order to ensure a lightning–fast connection speed with the outside world.
And because of this, irrespective of which datacenters you pick: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not satisfied with our hosting services, or if you consider them insufficient, or if you decide that you need a Linux VPS servers instead of a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control of your domains even when you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to get an answer, you probably know how maddening this can be, even more so when your website is on the line. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be right here and they’ll respond to you in less than an hour. And the best part is that their average ticket response time is below 20 minutes!