Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is trained to very quickly address all of our Linux cloud website hosting plans clients’ concerns and assistance questions. Via our ticket system, you’ll be able to fill in your inquiry and a support staff member will most likely get back to you in less than maximum 60 minutes. Actually, practice proves that the ordinary resolution time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime needed. Our crew of technicians will be on–line for you 24x7x365 to answer to all your requests and to solve any trouble that you might have. You also can open a technical support ticket from the CCMR Hosting Control Panel or send us an e–mail at any time. In addition, on working days, you could ring us or use the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while operating within the Control Panel, you can always click the Help button and find your problem in the set of content articles that will appear. We have as well turned the vast majority of articles into videos. The catalogue of training videos will load if you choose the Videos button present in the top right angle.