Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center incorporated into our Control Panel offers a collection of help articles and frequently asked questions. Aimed at resolving any common problem that you might possibly run into, they are contributed by our support team of seasoned techs.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of how–to video tutorials that detailedly show how to handle a common problem associated with your Linux cloud website hosting plans account. You will find the video clips in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7–365 tech support service and include a sixty–minute response time guarantee. Our skillful technicians will be available to you 24x7 and will settle any issue that you could possibly stumble upon within less than 1 hour after the trouble ticket submission. In most instances, a response will be given to you in less than twenty minutes.