Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Warranty

  • Our crew of technicians will do their best to respond to your assistance enquiries within up to 1 hour. If, however, the problem you have encountered needs the help of our Administrators’ =Dept,= we are going to address the ticket to the technician on shift and will post a comment to notify you.

  • Top quality support service

  • Qualified Client Help And Support Service

  • Our client support team is going to be online for you 24/7 to to attend to all support demand tickets that you send to us. We offer tech help for the software applications that are pre–installed on your server. These include our custom built Control Panel, the selected Operating System plus the server management panel (based on the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • A detailed and constantly updated collection of articles is integrated into our custom–built Control Panel. It includes quick tips about how to perform all of the important web site administration duties. The Help area offers you exhaustive how–to articles and reviews and step by step video lessons. You can access the Help zone by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.